Bronze
$115prepaid rateSilver
$100prepaid rateGold
$90prepaid rateServices Details
Savings of: 23%
Savings of: 33%
Savings of: 40%
Minutes per machine or device per month
15 min
15 min
15 min
Minimum hours per month
1.5h
6h
15h
Minimum hours per quarter
5h
18h
45h
Server hours per month
1h to 1.5h
1h to 1.5h
1h to 1.5h
Recommend for
1-3 workstations, no server
3-10 workstations, one server
10-50 workstations, multiple servers
Rates
- Prepaid Rate, the hours that are prepaid each period
- discounted hourly rates, the hours that are used above the prepaid rate
- Prepaid Hours may be changed throughout the contract period to minimize overage
- One year commitment requirement with annual renewals
Additional Services Available
- Database Administration / Custom Programming
- Email archival services
- Offsite Backup Services
- Online Training Courseware
- Wiring, Phone and Audio Video Services
Care Packages Include:
Managed IT Services for Preventative and Proactive Support
- Dedicated Project Manager
- Onsite Travel Fees are waived
- Help Desk - Onsite/Remote
- Immediate Page to Technical Team
- 24/7 Emergency and After Hours Support
- 24/7 System Monitoring Services - Backups, Anti-Virus, Server Health
- Automated System Maintenance via Managed Service Agent
- Microsoft Security Patch Management
- Anti-Virus and Spyware subscriptions
- Email Reputation Services for On-Premise Email Servers
- Priority Response Time
- Remote Management and Support
- System Documentation
- Periodic Technology Audit
Page Tags: IT Services Phoenix | Phoenix IT Services | IT Constulting Phoenix | IT Support Phoenix | IT Services Phoenix AZ | Phoenix IT Support